You can track your order(s) through the link provided via our shipping partners. If you have any questions, please feel free to contact us at support@crossfeet.se. We’re more than happy to help! 

Upon receipt of your order, it will be promptly processed by the warehouse to facilitate a speedy delivery. Consequently, we regret to inform you that once your order has been placed, it cannot be canceled or modified.

Once your order is completed you’ll receive an order confirmation email. If you haven’t received any in your inbox, please check your spam/junk folder. If you can’t find it, send us an email to support@crossfeet.seand we’ll send you a copy.

We accept MasterCard, Visa, American Express and Paypal.

Shipping to EU
Standard shipping: within 2 to 5 business days depending on the city of destination via Fedex / DHL. 

Express shipping: within 1 to 3 business days via Fedex / DHL. 

International Shipping
Within 5 to 15 days depending on the country of destination. Please be aware of your country’s customs policies, as customs duties may be added and collected before you are able to receive your shipment.

Shipment delay due to Covid 19: Due to the unprecedented and unpredictable situation of Covid 19, we are experiencing delays on some shipments reaching our customers, because of the demand currently being placed on delivery services. Hence, there may be delays in delivery, which are out of our control.  

Please bear with us and be rest assured that we are doing everything we can to provide you with the best service possible!

We offer free shipping on orders over $99 / 99 EUR / 1150 SEK. The cost will automatically be discounted upon checkout.

Yes, all customers are responsible for any customs duties, import taxes, and fees imposed by their country’s customs authority. These costs are not included in the shipping charges. Both custom duties and taxes can vary depending on the destination country.