1. CAN I RETURN THE PRODUCTS FROM CROSSFEET?

You have the right to return all products you have bought from www.crossfeet.se for a full refund or exchange within 14 days of receiving them.

  1. WHAT ARE THE CONDITIONS OF RETURNING PRODUCTS?

All items have to be unused with labels and packaging intact. When you return or exchange any product, you must cover the shipping charges. As soon as we receive your return, we will process your exchange or refund request. Please note that you will not be reimbursed for the original shipping charges. Any refunds made by us will be processed back to the original payment method when you placed your order.

We do not take responsibility for any items lost during the return shipping.

  1. HOW DO I RETURN OR EXCHANGE THE PRODUCTS?

Please contact us at support@crossfeet.se to process your return order. You will receive a return confirmation email from us, along with detailed instructions for returning your order.

As soon as we receive your return shipment, we aim to process your request within 3 business days and will send you an email confirmation once processed. Please note that we cannot cover return shipping costs and that you are responsible for items lost in shipping. If you have any questions regarding the process, please contact us at support@crossfeet.se.